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About Us
Products and Services
FAQs
Open 7 Days, Walking Welcome
Our Services Include:
We Bulk Bill All Procedures:
Tel: (03) 5941 6455
You care for your family, let we care for you. We are committed to listen to you.
Family Medicine, Family Planning, General Practice, Paediatrics, Sports Medicine, Travel Medicine
Children's Health, Men's Health, Mental Health, Womens Health, WorkCover
Vaccinations
Open Monday - Friday, Open Saturdays, Open Sundays
General Health, Sports Medicine, Medical Centres Pakenham, Medical Centres, Mental Health, Child Health, Minor Surgery, Travel medicine, Skin Checks, Family Medicine
The Care Plans as well as Team Care preparations at Pakenham Medical Clinic are done for all the patients with chronic diseases. All our doctors and nurses assist patients with different types of chronic diseases such as Asthma, Coronary Heart Disease, Osteoarthritis, Obesity, Chronic Obstructive Pulmonary Disease, Diabetes, and other Renal Failure Lung Disorders.
Appointments with the general practitioner are necessary. Any requests done over the phone will not be accepted. The appointment can be found in 1-2 days. We request you to book an appointment in advance before the medications end. In case any scripts are lost, a make an appointment.
For those seeking advice from specialist practitioners, yearly referrals can be required. The general practitioner will not reissue any referrals without seeking a consultation. Kindly make sure your appointment is done in advance since the GP won’t be able to reschedule them. Patients consulting Specialist Practitioners require referrals yearly.
Patients will need to make sure they take the referral prior to booking an appointment at the Pathology for any tests such as blood tests and radiology. When making the appointments, do inquire about fees since not all radiology departments offer bulk bills.
Yes. Since the results won’t be allowed to be discussed over the phone, in-person follow-ups are necessary. Patients can meet their respective doctor to discuss results through a follow-up appointment.
At Pakenham Medical Clinic, we have a software that sends out SMS or email reminders to those patients previously registered through their cell phones a day prior to their scheduled appointment. In case if you don’t wish to receive notifications, kindly let our receptionist know on the day of your visit.
At Pakenham Medical Clinic, we always do our best to maintain the privacy of our patients. We realise privacy protection of health details as well as confidentiality are essential to offering quality health care. That’s why we commit to protect any type of medical information. Privacy protection and confidentiality of health information is essential for quality health care and we are committed to protecting the privacy and confidentiality of the information we handle about you.
If you want to submit a complaint regarding any privacy issue from our end, kindly send us your concerns in writing and address your complaint to our practice manager. Our team would confirm receipt of the complaint before 14 days and strive to send across a full response in 20 days of acknowledging your receipt.
Those patients that arrive without an appointment are taken as walk-ins. We request you to inform the reception in case if it’s an emergency with all the needed information on arrival. Since there is no booked scheduled appointment, the consultation will be shorter in duration and booked appointments will be given priority. In case you need additional time with doctors, we request you to book an appointment time at the reception.
Yes. We do offer longer appointments for new patients, mental health care plans, medical or insurance forms, minimally invasive procedures, prolonged checks as well as more than two medical problems. Make sure you inform the receptionist for the reason behind long appointments such that the doctor can be notified.