Map
About Us
Products and Services
FAQs
We are:
We are open Monday to Friday from 9 am to 5 pm and have numerous visiting clinics on the Bellarine Peninsula, Wimmera and western Victoria.
We provide:
Hearing Aid Specialists is committed to providing outstanding service and follow-up to all, whether they are private or public sector clients. We offer a 60-day satisfaction guarantee with a "no-strings-attached" policy to ensure you are satisfied with your choice of hearing device(s). We are not happy until you are happy.
Custom plugs: *Musicians plugs, *Musicians monitors, *Swim plugs, *Noise plugs, *Ipod ear plugs, *Air-plane plugs.
We Do This By
Open Monday - Friday
Conferences
Alerting Devices, Batteries, Bluetooth Devices, Directional Microphones, Ear Moulds, Ear Plugs, Hearing Aid Accessories, Loop Audio Systems, Microphones, MP3 Player Earplugs, Musicians' Plugs, Swim Plugs, TTYs
Audiological Assessments, Cleaning, Consulting, Customising, Fitting, Hearing Loss Prevention, Hearing Rehabilitation, Maintenance, Pre-Employment Hearing Checks, Repairs
Bernafon, GN ReSound, Oticon, Phonak, Siemens, Starkey, Telecoil, Unitron, Widex
Digital, Industrial, Miniature, Noise Reduction, Open-fit, Tinnitus
Accredited, By Appointment, Consultations, Family Owned, Interest Free, Warranties, Workcover Approved
OH&S
Adults, Children, Musicians, Pensioners, Veterans
SWIM PLUGS, HEARING AIDS, HEARING AID REPAIRS, HEARING AIDS GEELONG, HEARING TESTS, NOISE PLUGS
An important part of successful hearing aid fitting is finding a hearing aid dispenser who not only provides the appropriate hearing aids, but also offers a variety of services that provide for your total hearing health care. These questions may help you find a dispenser who will best meet your needs.
A dispenser should have several different brands and types of hearing aids to choose from. No single brand or type of aid amplifies sound adequately for every hearing loss and importantly not every style of device is suitable for all individuals. Hearing devices differ in their type of sound processing, their available features, and their style. The most common styles include: behind-the-ear (BTE), in-the-ear (ITE), in-the-canal (ITC) and completely-in-the-canal (CIC) hearing aids.
In general the cost of a hearing aid depends on the level of technology and features more than the size or style. Devices with sophisticated features that incorporate background noise reduction, multiple listening programmes, directional microphone technology, Bluetooth/FM capability, etc, will usually command a higher fitting fee than devices that do not have these qualities or only one or two of these features.
Most dispensers offer some type of satisfaction guarantee period, whether it's called a trial period or return option. Some dispensers offer a “road test” which allows you to wear the device(s) for several hours in your normal environment. Hearing Aid Specialists offers a 60 Day return option. This allows the wearer to not only evaluate the device(s) in their normal environments but it also allows enough time for adjustment to be evaluated.
Warranties vary by hearing aid manufacturer but generally they range from 3 to 4 years, some manufacturers also include a 1-year loss and damage warranty(an excess may apply), under this type of warranty the company will replace or repair a hearing aid that has been lost or damaged for any reason during the coverage period. Extended warranties are also available for an additional charge. Check with your hearing aid dispenser that your device(s) have a loss and damage in the warranty.
After the manufacturer's warranty has expired, repair charges are the responsibility of the hearing aid owner. For most hearing aid repairs there is a standard fee, a warranty should be offered on any repairs that are made and a quote can be arranged. The cost can vary significantly depending the nature and degree of the repair.
During a fitting and orientation appointment the hearing aid user and family should receive information about the use and care of the hearing aids. The hearing aid user should receive instruction on all aspects of hearing aid management and practice putting on and taking off the hearing aid, adjusting the volume control, and inserting and removing the battery,etc. A personal program should be included to help you adjust and adapt to your new devices and your surroundings.
Most hearing aid dispensers can obtain a variety of ALD’s if a client needs them. These may include amplifiers or transmitters for the telephone, television or group listening situations, as well as signalling devices for use in the home. Many assistive devices and telephones are designed to be compatible with hearing aids which are equipped with a tele-coil or "T" switch. When activated, a tele-coil picks up electromagnetic signals coming from a hearing aid-compatible telephone.
