Award Winning Dog & Cat Clipping & Grooming With Over 18 Years Exp
About Us
Products and Services
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FAQs
Our professional groomers have many years of experience and pride themselves on immaculate clips. We take a detailed grooming brief from you on arrival which each groomer works off. We use veterinary approved shampoos and conditioners and use a hydro bath which gives a skin-deep clean whilst feeling like a massage. We have a morning and afternoon admissions list and your pet can board free-of-charge until it is ready for collection on the day. Our Client Relations Officers will call or text you once your pet is ready to go home.
Healthcare is forever changing with new and improved ways of delivering therapeutic solutions to enhance your pet’s health. Stem cell therapy for degenerative joint diseases and continuous rate infusion ketamine/lignocaine pain relief drips (used intra-operatively) are just two examples of how we keep abreast of the times.
Pets can also expect to receive many of the sophisticated lifesaving or enhancing procedures that we humans now take for granted. Ultrasound digital X-ray, ECG & the latest anaesthetics equipment means we can perform the most complex surgeries.
At Pet Universe Vets all our staff are trained to personally greet every pet & their owners by name. After you've both been checked in& weighed you will have a full 20 minutes standard consult with one of our veterinarians. This long appointment gives you ample time to discuss all your pet's health & behaviour issues & we can answer all your questions on any procedures your pet needs.
We also offer annual wellness packages with monthly payment plans, acupuncture, dog and cat clipping & grooming, puppy preschool, kitten kindy, and retail a range of pet products and premium foods.
Flexible Hours, Open Monday - Friday, Open Saturdays, Open Sundays
Aromatherapy, Blow Drying, Brushing, Conditioning, De-matting, Deodorising, Ear Cleaning, Eye Cleaning, Flea Rinses, Grooming, Hair Colouring, Hair Trimming, Mud Therapy, Nail Clipping, Nail Polishing, Pedicures, Shampooing, Stripping, Training, Washing
All Pet, Aristopet, Dogue, Frontline, Malaseb, Royal Canin, Science Diet
Golden Retrievers, Kittens, No Sedation, Old Dogs, Poodles, Puppies, Show Dogs, Westies
Air Conditioned, By Appointment, Consultations, Emergency Services, Guaranteed, Registered
Ears, Eyes, Fleas, Heartworm, Static, Ticks
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Prices include a pre anaesthetic blood test to check for underlying risk factors prior to surgery, intravenous fluids, and blood pressure monitoring during surgery by a surgical nurse. We also perform a pre surgical check up to determine your pet’s health prior to general anaesthesia. Patients are provided with pain relief during and after and 2 post-operative checks are offered as part of our standard service - one - 2 - 3 days after surgery and one 10 - 14 days later sutures are removed.
Both our clinics open at 8am Monday to Friday. Our Broadview Clinic is open until 8pm except for Tuesday evenings when we close at 6pm. Our Northgate clinic is open until 7pm on Monday and Friday evenings, 8pm on Tuesday & Thursday evenings & 6pm on Wednesday evenings when we conduct Puppy Pre School. Pets can fall sick anytime of the day or night so for peace of mind we are open on Saturday at Broadview 9am - 1:30pm, Saturday at Northgate 9am - 5pm and Sunday at Broadview 10am - 4:30pm.
Yes, our Broadview clinic is open from 9am until 1pm on Saturdays and closed on Sundays. Our Northgate clinic is open from 9am until 5pm on Saturdays. We offer these opening hours to provide maximum flexibility for all of our clients as we know how busy our lives are these days!
Yes, it is always preferable to make an appointment, so that the Vet can spend the optimum amount of time to determine the best care for your pet. Our standard consultation time is 20 minutes, which is longer than most other Veterinary practices. Of course, emergencies will always take priority, but we do ask that you give us a call to advise us of the nature of the emergency and the approximate time of arrival, so that we can be fully prepared when you get to us.
Yes, we offer grooming services at both our clinics in our Dog Spa - Wednesdays and Fridays at our Broadview clinic and Tuesday and Saturdays at our Northgate clinic. Bookings are essential. We can accommodate most breed clips, and also offer cat health grooms.
Yes, our Club Cat has 20 luxury condos. Condos have 3 levels including a hammock tier. All have a roam-alone hatch which can be opened up for access to the adjacent condo to create a "penthouse"(double condos). Ideal for a family (2 or 3) of cats across two adjacent condos. Play sessions can be scheduled for all our feline residents who would like to stretch and sunbake in our outdoor palm garden & cat gym. All condos are serviced twice daily and our nursing staff can administer medications.
It is important to take into account your lifestyle, family situation, income etc. before you decide on a pet that is suitable for you. Our friendly staff is happy to discuss this with you to assist you in making a decision that is not only right for you, but also for your prospective new family member.
