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Vanguard Mercantile

Process Servers

Townsville’s Reliable And Qualified Process Servers

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Mobile business servicing Alabama Hill

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Vanguard Mercantile opening hours in CHARTERS TOWERS


Vanguard Mercantile opening hours in CHARTERS TOWERS

Mon
8:00am - 8:00pm
Tue
8:00am - 8:00pm
Wed
8:00am - 8:00pm
Thu
8:00am - 8:00pm
Fri
8:00am - 8:00pm
Sat
8:00am - 12:00pm
Sun Closed
We are closed on all the public holidays and local non gazetted public holidays.
  1. About Us

  2. Products and Services

  3. Additional Locations

  4. FAQs

About Us

Vanguard Mercantile - Promotion

About Vanguard Mercantile

AT A GLANCE
  • Deal With Difficult Process Serving Assignments
  • Claim & Statement Of Claim
  • Property Lockouts
  • Quality Communication & Conflict Management
  • Same Day Service (Document Serving)
Vanguard Mercantile was born from a desire to operate in the debt collection & process service sector with integrity & respect.
We are a licensed Mercantile Agency with our headquarters located in Townsville, Australia. Our background in the industry, combined with years of experience in the communication sector enables our agents to think on their feet and problem solve the most complex situations to ensure that our clients’ needs are met every time.

Vanguard Mercantile is proud to be a member of the Institute Of Mercantile Agents Limited and Australian Institute Of Credit Management. True to the word Vanguard, we lead from the front in the development of new ideas and ways of doing things.

Our Services:

  • Process Serving
  • Field Calls
  • Repossessions
  • Factual Investigations
  • Property Lockouts
  • Skip Tracing
  • Affidavit Of Service Or Affidavit Of Attempted Service
  • Enforcement Hearing Representation
  • Occupancy Checks

Enforcement Hearing Representation

We specialise in small business Enforcement Hearing Interviews and all the steps of the Order of Enforcement Process. Sitting across the table from a debtor who owes you money can make the interview process hostile and emotive. Let our agents represent you at the hearing and they will conduct the interview without any emotional distraction.

Our agents are trained to understand the complexities of the Enforcement Hearing process and will assist and take the lead throughout the various stages of the enforcement process.

Same Day Service (Document Serving):

Trying to meet an impossible deadline for document serving? If we receive your instructions and request for same day service, we can work to meet your needs for a negotiated fee.

Payment Methods

American ExpressCashChequesDirect Debit
ABN
30 620 219 654

Products and Services

Vanguard Mercantile - Promotion

Hours of Operation

Flexible Hours, Open Evenings, Open Late, Open Monday - Friday, Open Saturdays

Services

Evictions, General Enquiries, Repossessions, Warrants

Offering

Court Documents, Legal Documents, Summons

Features

24hr Turnaround, Accredited, By Appointment, Certified, Examinations, Free Consultations, Free Pick-up, Free Quotes, Guaranteed, Insured, ISO, Licensed, Member IMA, Mobile Service, Quotes, Registered, Same Day Service

Issues

Debt Recovery, Fraud, Missing Persons, Repossesion of Vehicle

Catering To

Family Law

Keywords

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Additional Locations

Showing 3 locations in 1 states

FAQs

  • What is a Mercantile Agent?

    A Mercantile Agent combines the essential mercantile activities of debt collection and process servicing among other activities for a third party, normally a financial institution, insurance provider or legal firm. An agent is an authorised person to act as their representative in whatever manner they require fieldwork to be completed on their behalf. For more information, please visit: https://www.vanguardmercantile.com.au/faq-s

  • I need documents served. How do I engage Vanguard Mercantile?

    Once you have decided to engage our services, engaging us is a straightforward process. Simply email your PDF documents, instructions and letter of authority to us and we will contact you with a customised quote for one-off jobs or engage in a service level agreement for on-going work. For more information, please visit: https://www.vanguardmercantile.com.au/faq-s

  • I received a calling card from Vanguard Mercantile. What should I do next?

    Respond promptly with a phone call to prevent further attendances, especially if you are not the person the card was left for. The Agent will advise you of the next step. If you are unsure how to respond, please see ACCC guidelines for dealing with debt collectors (https://www.accc.gov.au/consumers/debt-debt-collection/dealing-with-debt-collectors).

  • Why do I need an agent to represent me?

    Our agents are extensively trained in the area of interviewing and investigating which is essential in Factual Investigations and Field Calls. If you are interstate and require representation in North Queensland, we can represent you with the supply of a Letter Of Authority - significantly reducing costs and expediting a payment outcome - or the information you require in order to make an informed financial decision on your next step.

  • Which areas do you service?

    We manage agents over the North Queensland area covering Bowen to the South, Cardwell to the North and West to Charters Towers (areas outside this can be serviced by negotiation). Locations within the service area include: Cardwell (Hinchinbrook area), Lucinda, Ingham, Palm Island, Townsville, Magnetic Island, Ayr, Home Hill, Bowen, Charters Towers.