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We Ensure Customer Satisfaction

The Plumbing Doctor

Hot Water Systems

Rheem Preferred Installer

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Burleigh Heads QLD 4220

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(07) 5587 4214

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The Plumbing Doctor Provides A 24 Hour, 7 Day, 365 Day A Year Emergency After Hours Service

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Accreditations

Queensland Building And Construction Commission

Master Plumbers' Association Of Queensland

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About Us
Products and Services
FAQs

About Us

About The Plumbing Doctor

AT A GLANCE

Electric Hot Water
Solar Hot Water
Heat Pumps
Commercial And Domestic Services
Reliable & Friendly Service

Rheem Electric Hot Water Systems for all your hot water requirements.

Rheem manufactured its first hot water unit way back in 1939 and has since grown to become Australia’s largest supplier of hot water systems. There is an unequalled network of experienced Rheem service agents across the country. No matter where you are in Australia there is expert advice available to ensure that you get the Rheem solution this is right for you.

Electric Hot Water Systems

Hints and Tips for getting the most out of your Hot Water Service:

We find that the average electric storage hot water cylinder lasts about 12 years. There are various warranties on hot water cylinders ranging from 5 to 7 years dependant on the unit you are purchasing. This warranty applies to the cylinder only. The manufacturer's warranty on the valves and electrical components (thermostat and element) is 12 months.

Pressure and Temperature Relief Valve (PTR):

The PTR valve is the valve located about three quarters the way up the hot water cylinder and has a little lever handle on it. The PTR valve is designed to relieve pressure on the inside of the cylinder, particularly during the heating cycle (e.g. after somebody has had a shower or you have run the dishwasher).

Solar Hot Water Systems

The Plumbing Doctor is able to provide you with the full range of quality, Australian made solar hot water systems at very competitive prices. With the current availability of Federal and State government rebates combined with the applicable Renewable Energy Certificates (REC’s), you could have a new solar hot water system for your home for less than the cost of replacing your old technology, standard mains pressure hot water unit.

Products and Services

Hours of Operation

Open 24hrs, Open Monday - Friday, Open Saturdays, Open Sundays

Product

Taps

Services

Installations, Repairs, Replacements

Offering

Commercial, Residential

Features

24hr Turnaround, Guaranteed, Locally Operated, Locally Owned, Owner Operated

Issues

Burst Pipes, Leaks

Keywords

Dishwasher Installation, Aquatrip, Gold Coast Plumber, Gutters Downpipes, Toilets, Hot Cold Water Pipes, Leaking Taps, Leaking Cisterns, Unconditional Guarantee On Work, Total Value For Money, Blocked Sink, Hot Water Services, High Pressure Jet Rodding, Burst Leaking Pipes, Vanity Installation, Gold Coast, Hot Water Replacement, Warranty, Gold Coast Plumbers, Insured, Cistern Replacement, Camera Inspections, Professional, Aquamax Hot Water, Blocked Shower, Blocked Stormwater, Water Saving Devices, Guaranteed, On Time, Garbage Disposal, Plumbers Gold Coast, Leaking Toilets, Icemaker Fridge Installation, Gutter Replacement, Plumbing Gold Coast, Gold Coast Plumbing, Domestic Water Audits, Reliable, Drains Drainage, Leaking pipes, Sewer Line Replacement, Sewer Stormwater Clearing, Water Saving, Water Hammer, Roof Guttering, Blocked Downpipe, Commercial Water Usage Audits, Rheem Dux Vulcan Aquamax Saxon, Prompt, 24 Hours 7 Days Emergency

FAQs

My hot water service is leaking, What should I do?

The first thing you should do is turn the water supply off to the unit. There should be an isolating valve on the pipe closest to the bottom of the hot water unit. Turn this off and the leak should reduce as there is no longer pressurised water going into the tank. Then turn the power to the hot water unit off in the meter box, there should be a separate labelled circuit for this. Once this is done call The Plumbing Doctor can arrange a visit from one of our friendly plumbers.
The water coming out of my hot water unit is brown, What does that mean?

When a hot water unit gets towards the end of its life, the inner cylinder rusts out. The rust will eventually stain your hot water turning it a brownish red. Unfortunately, once this happens there is nothing that can be done to repair the tank and the unit will require replacement in the near future.
I have no hot water, Why?

There are a number of reasons why your hot water unit will stop producing hot water. The most common causes are the failed element or thermostat. These are both replaceable. Another possible but less common cause is the failure of the hot water circuit in your switchboard. If this problem does occur, you will require either your power provider or a licensed electrician to repair or reset the power.
I suspect I have a water leak, how can I check?

The easiest way to check if you have a water leak is to monitor your water meter one night after everybody has gone to bed and you have stopped using water for the day. Write down the meter reading and then check it again in the morning. If the reading is different it is quite possible you have a concealed leak which could be costing you big money. The leak may require location using the complex listening equipment.
It is raining very heavy and my gutters are overflowing, What can I do till a plumber arrives?

Gutters and downpipes should form part of your normal home maintenance schedule. Clean out gutters and downpipes regularly to ensure they have the capacity to handle heavy downpours. If the problem is in your actual stormwater drainage, (you have a broken, collapsed or unconnected stormwater pipe on the ground) there is little you can do for an immediate fix. You can, however, knock a hole in the bottom of a downpipe to allow water to discharge to the ground rather than into your roof space.
Why does it take so long for hot water to arrive in the shower?

Several conditions contribute. Distance your shower is from the hot water heater, type and age and size of pipe to your shower from your hot water heater and climate. Cold weather climate tends to cool the static water in the pipes while waiting to be turned on. Old pipes have a build-up of rust/minerals inside slowing the normal flow.

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