Many Services, One Invoice, No Contracts
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JWN employs a dynamic young management team with various industry experience. They pride themselves on delivering for the customer. You will not find a more responsive management team. Our cleaners, carpenters and ground staff treat all of our clients like their own. Our employees are continually undergoing training in their fields in an effort to provide an improved service to our extensive clientele. All of our staff are paid at or above award levels.
In today's economic climate, competitive rates in the provision of all goods and services are a primary factor in the success or failure of all businesses. We operate at the very lowest price level. We can beat any price confidently. Whilst our rates are competitive and negotiable they do not reflect a lower standard of the exceptional level of quality provided to our clients.
JWN is a leader in commercial cleaning. We have been operating in the cleaning and support services industries for over 40 years. We bring our experience to quoting, servicing and employee selection. Please contact us today, and we can provide a list of references and testimonials from our clients in your area.
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No, JWN Facilities Management does not offer contracts unless requested to do so. We believe this provides the strongest incentives to deliver on our service guarantee. We find that businesses typically lock their customers into contracts and then stop offering the appropriate level of service, as the customer is trapped. We recommend that you never sign a cleaning contract.
Yes, our staff are paid above award. We pay all superannuation obligations on time. We also pay monthly long service leave (a feature of the cleaning industry).
We have no administration staff. Unheard of for a business of this size and scale. Administration tasks have either been eliminated or pushed to management. Our management staff are also very lean. By managing overheads, we are able to compete at a price point few cleaning businesses can match.
Our staff undergo extensive background checks before being placed on a lengthy internal probationary period. Only staff who have completed the period without incident are given client keys and codes. This information is treated with care. We are a large business with a long track record of secure site cleaning.
Our payment terms are 30 days. We raise invoices on a monthly or four weekly basis dependant on client preference.
Yes, our on-going cleaners use the latest in environmentally friendly chemicals. No chemicals are acid based. The chemicals have a neutral odour to minimise any potential irritations or allergic reactions by clients. Environmentally friendly chemicals are as effective as normal chemicals, but they do take longer to work. Our cleaners are trained to apply chemicals and leave agitation time to ensure a clean premise with minimal environmental impact.
Yes, our consumables include everything needed by an office, and the latest in free dispensers. Please review our list of services. We are a complete facilities management solution. Everything from grounds maintenance and windows through to plumbing and electrical work can be completed by our business or our trusted strategic partners. Work is invoiced and guaranteed by us.
We recently began ISO certification. The process is moving without delay, but it is none-the less lengthy. We expect to be fully certified shortly. In the interim, we welcome you to inspect our systems for quality assurance, management and safety. They are a major asset to our business, and are employed to deliver low prices and high quality at all times.