Map
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About Us
Products and Services
Additional Locations
FAQs
Our goal when you bring your pet to us is not just to diagnose an illness/injury and fix it but to help you properly understand it. That is why each of our consultation rooms is equipped with an iPad with a specific Veterinary application that allows us to show you diagrams and pictures to help you better understand what is happening to your pet. It also allows us to email you a professionally designed E-book so you can go home and read more. Visit our website for more information.
Services through our vet clinics and the MERC we offer access to a full range of equine veterinary services, including reproductive services, lameness evaluation, horse dentistry, surgery, and a 24 hour emergency service:
Cats, Cattle, Dogs, Foals, Horses, Livestock, Sheep, Wildlife
Anaesthesia, Artificial Insemination, Blood Tests, Dentistry, ECGs, Embryo Transfers, Endoscopy, Examinations, Haematology, Microchipping, Rehabilitation, Ultrasounds, Vaccinations, X-rays
Puppy Pre-school, Small Animals
Accredited, Air Conditioned, By Appointment, Consultations, Delivery, Emergency Services, Guaranteed, Heating, Intensive Care, Laboratory, Payment Plans, Pick-up, Quotes, Registered, Warranties
Back, Behaviour, Fleas, Heartworm, Injuries, Itchiness, Reproduction, Ticks, Weight, Worms
Ophthalmology, Pathology, Radiology, Surgery, Ultrasonography
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The delivery fee is dependent on the weight, dimensions and destination of the parcel. The delivery fee or shipping cost for your order is calculated and displayed under your order details at checkout prior to entering your payment details.
Firstly, you must notify us of your intention to return within 7 days of receiving your order for approval. Then, if the product is in perfect condition (with tags etc. still on), you can return it to our address printed on the dispatch label and order new products from our website to the same value. We will credit you for the original product when you send us an order number for the new order. We do not refund products unless they are proven to be faulty.
We are not able to take orders over the phone. Our shopping facility is a web-based system and orders can only be placed through our secure online service. For your safety, your financial details are not stored and no one else can view your personal details.
At this stage we do not deliver any products outside of Australia.
All prices quoted on the website are in Australian Dollars.
Payment can only be accepted through our website by PayPal or credit card. Unfortunately we are not able to take orders over the phone.
Orders from our website are delivered by Toll courier. We highly recommend that you provide a work address, as deliveries are made between 9am and 5pm local time and require a signature. We cannot send orders to PO Boxes.
As long as we have all the items you ordered in stock, your order will be picked and packed the same day and dispatched from our warehouse within 2 working days.
