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FAQs
Once we start work, we will provide you with progress reports on repairs and our highly trained technicians complete all work to comply with manufacturers specification. When completed we will detail your car, so it is returned to you in a clean and tidy condition.
Forster Smash Repairs handles all types of car repairs and services, including:
Forster Smash Repairs can manage all your insurance repairs, we have been in the business for 25 years. Our qualified team of motor mechanics, panel beaters and spray painters work within manufacturers specifications.
Forster Smash Repairs can tow your car to your home or service centres, whether your car was in accidents, a breakdown or even bogged down at the beach.
Forster Smash Repairs Towing does all types of towing. We are recommended by most insurance companies, breakdown services and dealers. We also do private tows as well as long distance. We can tow machinery, forklifts, tractors, caravans and boats. Our legal limit is 4500 tonnes. We are experts in salvage with 20 years experience.
Boats, Caravans, Cars, Forklifts, Machinery, Tractors
Private
AAMI, Accidents, Allianz, Breakdown, NRMA, Shannons
Insurance Claims, Insured, Long Distance
Tilt Trays
Rust proofing, Swirl removal, Small and Medium Caravans, Courtesy cars, Spray painting, Welding, Bumper bar repair, Small jobs, Utes, vans trucks and 4WDs, Chips dents and colour matching, vehicle, Free Quotes, Loan car, Guaranteed repairs, Boat towing, Beach Salvage, Accident and Plastic repairs, Paint Damage, Key scratches, Resprays, Painting, Commercial, Air Conditioning, Accident, Panel beaters, 24 Hour, Tow, Hail damage
Yes in most cases we can. However in some instances the insurance company may need to talk to the vehicle owner. If they require more information on how the incident happened they will need to speak to the owner.
Forster Smash Repairs Towing does all types of towing. We are recommended by most insurance companies, breakdown services and dealers. We also do private tows as well as long distance. Machinery, forklifts tractors, caravans and boats. Our legal limit is 4500 tonnes. We cannot transport containers or shed sites but would be happy to recommend how you can. We are experts in salvage with 20 years¿ experience including beach salvage tows.
Insurance companies have different standards on writing off cars. Most insurers will value the damaged Vehicle and add the cost of repairs to this. If the total is more than the sum insured, than they will declare the vehicle a write off.
Normally the excess is paid to the repairer on completion of repairs to the vehicle. The repaired vehicle is not released until the full excess has been paid to either the repairer or the insurance company. In some instances the insurance company may ask for payment over the phone by credit card when making the claim.
Yes, all we require from the customer is a Claim Number.
In most incidents no, but some insurance companies will not pay for a long distance tow or may charge for extra mileage. Contact us on 02 6554 7407, we have a 24 hour towing service, if you need it and can start the lodgement of insurance claim for you.
We carry out repairs for most insurance companies in Australia and you should be able to choose Forster Smash Repairs as your repairer. Your insurer may recommend another repairer to you based on price. You are under no obligation - it is your choice. You can contact us if you need any more advice.
This will depend on the insurance company and what type of policy you have - agreed value or market value. With agreed value you will receive the agreed sum insured, with market value it will be the figure that the insurer determines the vehicle is worth. If the accident was your fault the insurance company will also charge you for the excess, so the pay-out figure will be less this amount. If you are not insured we can advise on how to minimise your loss.
Bulahdelah, Wingham, Taree local surrounding areas. If an insurance company has authorised us to pick a vehicle in a specific area we can also do that.
No, unfortunately we do require the vehicle to be seen to be able to obtain an accurate quote.