Key Strata Management is very professional. Pauline and Murray were extremely hard working, and went above and beyond when dealing with my strata property. Pauline and Murray were both very approachable when any issue arose, and prompt in dealing with them. It was not an easy complex to manage, with both building and resident problems. They were very knowledgeable on strata bylaws, and therefore could guide the committee by offering advice and an action plan to solve any problems. Their due diligence was second to none! The contractors they had on their books were also very reliable, friendly and courteous. I have no hesitation in recommending the always helpful and efficient Key Strata Management to any complex.

Handy tips

Frequently asked questions for body corporate managers

We’ve collected some common questions asked of strata managers to help you better understand strata title management:

Q: If there are requests, what is the process strata management services take to carry out repairs and improvements?
A: Normally, requests are sent by the individual to the strata manager or strata management company. Then, a strata meeting is held with all members of the strata management where the issue will be raised and decided upon.
Q: Do tenants normally have a say in owners corporation management services?
A: Tenants can attend meetings where decisions are made but cannot vote or speak unless authorised to do so. Requests for changes or repairs are typically made in writing and decided by the manager.
Q: What is the difference between a body corporate and an owners corporation?
A: There is no difference. Nowadays the term used more commonly is owners corporation.

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