Steve clipped Chester when his hair was well overgrown and matted in places. He took his time and did an amazing job, his hair was evenly cut and at the length I requested. Chester just had his 2nd cut from John, this time I took him to Steves home in Mission Beach to save his travel. Again beautifully and carefully done. Steves handling of Chester was done by a natural handler, some have it, others dont. Norbetts come highly recommended