Local Office Supplies in Yallourn North VIC

I continue to be impressed with the managers at Traralgon Office Works. I have an office chair that's good quality but, for some reason, the arm started splitting big time. Now I live in Morwell and need to catch taxis everywhere. I rang and spoke to the manager and he arranged to bring me 2 replacement arms and he replaced them as well. While we always expect nothing to go wrong when we buy goods, it's wonderful to know that both Josh and Vin (the 2 managers I spoke to) care so much about high quality customer service that they didn't demand I go into the store, which is very awkward for me. This is my second review of the store's first class customer service and I'm sure it won't be the last. Thanks guys. You have won me as a customer permanently. Laurence.