Morris Brothers believes in good old-fashioned customer service - even if something goes wrong, they will make it right. I bought my beginner cello player a second hand cello here. Through a series of events where problems slipped through the cracks, it seemed we would be stuck with an instrument that couldn't do the job. Morris Bros went above and beyond to make the situation right. My son now has a beautiful instrument to play and is newly excited to learn it. I couldn't be happier.