Local Air Conditioning in Banksiadale WA

Energy House installed my replacement Solahart HWS in 2005, and when I had a problem with a leak through the ceiling in 2015 Mick came out and checked to correct the fault and did a complete service on the system to save me extra callout costs to have him come to my house again in a few months time when the service was due. The regulations had changed and all Solar HWS were then supposed to have a downpipe for the pressure valve overflow, to take the water to ground level. This was accidentally overlooked and the pipe was not installed to upgrade my system to comply with regulations. On Australia Day 26th Jan 2017 I had another water leak through the ceiling, and Energy House had a staff member call in to my home asap (same day) when I phoned them on the 27th, and he informed me that the pipe was not on the system as per regulations requirements. On 31st January 2017 Mick the owner of Energy house personally called in to my home, inspected the HWS site to see where best to install the downpipe and graciously accepted responsibility for the oversight. He will be installing the required pipe within the next few days. No fuss, no angst, no argument. Totally respectful towards me as a customer, gracious in his willingness to correct the problem. EXCELLENT CUSTOMER SERVICE. I would recommend this business to anyone who wants to be treated with respect as a valued customer, and to receive prompt quality service from a business that takes pride in doing the right thing by their customers.