Bought a pond pump about 14 months ago and unfortunately it failed about 2 weeks ago. My wife rang Ramdex and they could not have been more helpful, shipped a replacement pump unit overnight at no charge and told her if this wasn't successful they would send out a whole new unit. The pump still not 100% so a quick follow up call and they have replaced the whole thing under warranty! with absolutely no problems. Brilliant customer service and we will happily recommend their products to anyone who asks.
The help given by the girls who answered the phone calls was exceptional, great customer relations, they should be commended.