24 BEST local Funeral Directors in Penrith NSW | Yellow Pages®

Should I work with a funeral director who does not belong to an association?

If you are looking for a funeral director to work with, you might be wondering why they seem to highlight their membership to associations. What are the benefits?

Funeral director associations have a code of conduct that their members uphold, and this should be the main reason you would want to get one of their members to plan the sending off of your loved one. Both the National Funeral Directors Association of Australia (NFDA) and the Australian Funeral Director’s Association (AFDA) expect members to uphold high standards of ethics.

Generally, the funeral director associations have a complaint handling process where you can complain about services or products received from their members that were less than satisfactory. One of the advantages of this association’s mechanism of addressing issues is that its members can improve product and service delivery based on feedback from client families.

Many Australian families opt to work with AFDA or NFDA funeral directors, for peace of mind. At Yellow, we are here to help. Browse our listing for local funeral directors and make a short list of those which you feel satisfy what you are looking for in this tender time.