Had the oven doctor out to fix my thermostat. Was very impressed by the efficiency of the service. After dealing with many 'pretenders' in the trade business it was nice to have a real deal. I read some past reviews saying how 'abrupt' he was. Couldn't care less about his manner. He was polite and informative and got the job done without fuss. I understand why oven people don't give quotes as by the time you pull out the oven and find out what's wrong- correcting it is the quick easy part. I found his cost reasonable and broken down into parts and labour so I could easy see the breakdown. If you want someone to befriend you go buy a dress, if you want someone to quickly work out what's wrong with your oven and fix it without ripping you off or walking away because it's too difficult then call this guy. A++++ service.