Good, old fashion service is difficult to find these days but Geppetto's workshop has not forgotten the art. As an interstate customer, i made email contact regarding walkers for my baby girl and I can not fault the service. Over several emails, i was given photos, prices, recommendations and great product knowledge which ultimately helped me make the best decision. On making the purchase, the plan toys wooden walker was posted promptly and arrived within a few days. It's a beautiful walker, my daughter loves it and its so nice to have a toy that is not plastic! I will be shopping with this store again and recommend this store to anyone who likes to deal with a sales person who knows their product and enjoys their job. Rare find.