I have bought printers and cartridges from Quality Printers & Cartridges for over 3 years now and feel that for any business that want to save money in the areas of consumables and staff costs (ie. wasting time with the printer problems) should know about my experience with QPC. Firstly, what I love about Quality Printers & Cartridges is the simplicity of the Automated Ordering System. It makes it a lot easier not to have to check the printer toner every time as the automated service automatically orders the cartridges for me and are delivered to my door the next day. What was generally happening prior to that was, we were running out of toner, and then we would have to order and wouldnt be able to print for a couple of days whilst we waited for the order to arrive - major production issue for us costing us time and money. Secondly, I was previously getting toners from a company which were just the generic compatibles and I had major issues with them. Issues such as leaking ink, ink spots on my printouts and the quality of black was more of a grey. Lisa at QPC advised me to give their Premium Plus cartridges a trial and 3 years down the track, we still use them today as they are as good as the originals in my eyes and never had a problem. Thirdly, the service is amazing! I never expected a printer and cartridge to openly offer the service they do. From the automated service (as mentioned previous) to my cartridges being hand delivered, to advice on what printer would suit my business to my printer being fixed within a day of calling. I believe the culture of the company is absolutely superb and its a massive congratulations to Lisa and Jason of doing a great job of leading by example and always putting quality and service first! Thank you to the team at QPC!!! Viva Life Photography Gary Levy Owner