Local Communication Antennas in Maiden Gully VIC

Wayne spent 90 minutes trying to resolve my aerial problem. He tried installing an amplifier but failed to get the power it needed. He concluded that he needed access to the splitter, but as we could not find it he couldn't solve the problem. For that reason he MADE NO CHARGE, despite the time he had put in. Initial contact with the builder didn't provide an answer, so I need to follow up further. Meanwhile,continuing with poor reception.