I purchased a Hills Hoist online and the company advised me they would organise an installer as I live in The Southern Highlands. Today, a very nice young man called Rowan Turner and his son Jake came. Straight to work were they ,efficient and sure knew his trade. It was so good to see a young man encouraging his teenage son to work alongside him. They did a great job and I'm very happy and satisfied. As Rowan was leaving he gave me his card so I have just had a look on the internet and WOW , I had no idea that Rowan had been on Sunrise recently and was in fact a true hero !!! This is the guy who drove 900kms to fix a lady's 1965 Hills Hoist. AND fix it he did . He has a family history of clothes line expertise all learnt from his Dad. Watch the story on the Rowan Turner website. In this day and age of junk and less than good service I have been truly amazed that this man and his son are so dedicated. I would be proud to be his Mum. Rowan's Mum YOU HAVE REARED A GEM!!!!!! CHEERS Linda