Negotiating a good deal – do I have to pay the listed price?
Index
It’s a nice feeling knowing you have received a good deal, but many people don’t know how to go about asking for a discount. When booking a hotel there is often no need to pay the full listed price, as there are a number of ways of negotiating a better deal.
Hotel rack rates
Toll free reservations lines are often answered in call centres whose operators do not have the authority to offer better than the official rate. Try calling the hotel directly and don’t settle for the first price you are quoted. Hotels usually have a number of rates available and are likely to start with the top ‘rack’ or ‘off- the-shelf’ rate. Ask if they have any special hotel deals or packages currently running, or if they have corporate or promotional rates. If you are unsuccessful, ask to speak to the Reservations Manager, as he or she may have the authority to give you a lower rate. If the hotel won’t budge on price don’t be discouraged, you may be able to negotiate an upgrade. For example, a room with an ocean view instead of a garden view, or a suite instead of a standard room. It is more difficult to negotiate a discount if the hotel is fully occupied or you are wishing to book for peak season (e.g. school holidays and Christmas).
Online travel booking sites
Discount booking sites co-operate with hotels in offering special rates or “last minute” sale prices, so be sure to check these out before booking at the listed price.
The hotel industry is a highly competitive one and a room occupied at a reduced rate is preferable to one that is empty. Contact the hotel and ask for a special deal, you may be surprised at how much you save.